Freqently Asked Questions
Will Penrith Windscreens guarantee a repair?
Penrith Windscreen's work is 100% satisfaction guaranteed. All of our repairs come with a lifetime guarantee. If you're unsatisfied with the repair, please notify us ASAP.
Do you waive my insurance excess?
Many insurance companies waive excesses for windscreen repairs. We can inform you if you have this coverage.
Can the technician come to my home or office when its raining? Is weather a factor in my repair?
Yes, weather is a factor in the repair of a windscreen. The ideal environment is dry weather, but if you have undercover parking, and it's raining, we will be able to do your repair, however, your vehicle must remain dry for 24 hours.
Can you do the work at my home or office?
Yes, we can come to you. We offer a mobile service in the Penrith and surrounding areas.
I heard that cracks can be repaired. I have a 10cm crack in my windscreen, and my windscreen was just replaced eight weeks ago. Can you fix it for me?
Yes, there is a good chance that your windsceen can be repaired. You need to act quickly, before the crack grows too large. Take an accurate measurement of the break, and where it is located on the windscreen, and then give us a call.
The stone chip is just above the steering wheel, in my line of vision. Can this area still be repaired?
Yes, there is a very good chance that we can repair the break, but it depends on the size of the damage and also how quickly you get it repaired. The longer you leave it, the more chance there is that the break will grow and fill up with road grime, which can't be removed.
How clear will my chip be after repair?
The damaged area will be significantly clear after the repair, When cured, the resin that is injected into the chip closely resembles the clarity of the glass. It should be noted, the chip does not "disappear", but rather hides. You will see something like a shadow where the break was, with an approximate expected clarity of 75-95% from the original damage, depending on how quickly you get it repaired. The main objective in having an area repaired is to prevent it from spreading further and cracking.
We have professional, reliable and qualified staff.
© Penrith Windscreens.
All rights reserved